MAULANA, Muhamad Riyan; AULIA, Hilyatul; SUHARTINI. Qualitative Exploration of Customer Experiences with Artificial Intelligence (AI) Based Customer Service in the Banking Sector. JICOMP : Journal of Informatics and Computer, Yogyakarta, I.D, v. 1, n. 2, p. 7–14, 2024. Disponível em: https://jurnal.indobelajar.com/index.php/JICOMP/article/view/13.. Acesso em: 16 oct. 2024.